Mobility
Mobile lines and devices, managed through their full lifecycle.
Lines and devices ordered, activated, upgraded and retired quickly, integrated with the systems your teams already use, including ServiceNow.
We align plans to actual usage, manage carrier changes, allocate costs by employee or department and remove idle lines before they drain budget. New hires get connected fast; departing employees’ lines are closed or reassigned.
What’s covered
- ServiceNow integration for mobility requests, approvals and status
- Line and device ordering, activation and upgrades
- Plan optimization and idle-line cleanup
- Employee and department cost allocation
- Onboarding and offboarding coordination
- Guaranteed on-time payment of mobility invoices
ServiceNow integration for Mobility Provisioning
- Service catalog requests
- Approval workflows
- Ticket status updates
- Onboarding & offboarding
- Inventory & cost-center sync
Your employees and managers keep requesting mobile service where they already work. Requests submitted in ServiceNow flow straight to our provisioning team, approvals follow your existing workflows, and order status, activations and disconnects update back to the ticket, so IT, HR and finance see the same record from request to bill. Onboarding and offboarding events can trigger mobility actions automatically, and every new line lands in inventory and cost allocation correctly the first time.
Ready to hand off recurring expense management?
Tell us which services, vendors and locations you manage today. We’ll outline a managed approach and the SLAs that fit. Call 1-844-626-4TEM (4836).