TEM & CLM
Telecom expense and lifecycle management, end to end.
Tactical Trend Group manages your telecom environment through its full lifecycle, from sourcing and ordering through invoicing, payment, changes and disconnect. Often called Telecom Lifecycle Management or Communications Lifecycle Management (CLM), it means every service is tracked against its contract, inventory and invoice, so you pay only for what you have and always pay on time.
What’s covered
- Sourcing, ordering and provisioning
- Verified inventory and contract tracking
- Moves, adds, changes and disconnects (MACDs)
- Invoice retrieval, line-level audit and GL allocation
- Dispute management and credit recovery
- Guaranteed on-time payment through Tactical Trend Bill Pay
- Any report, in any format, at any frequency
Every invoice format. Every time.
- EDI
- Vendor portals
- Vendor data feeds
- U.S. Mail
We accept invoices however your vendors send them. Paper isn’t a downgrade: invoices received by mail are parsed in full detail, capturing the same vendor, account and service-level detail available through a vendor portal, so every invoice gets the same audit, allocation and reporting no matter how it arrives.
Built for when automation fails
Some providers insist that invoices come exclusively through vendor portals. That works until a portal changes, a login expires or a data feed breaks, and then invoices stall while late fees and service disruptions pile up. Ask any provider what happens next. At Tactical Trend Group, multi-channel invoice intake and disaster recovery processes are built in. If one channel fails, invoices keep moving through another, so they’re still processed and paid on time, every time.
Ready to hand off recurring expense management?
Tell us which services, vendors and locations you manage today. We’ll outline a managed approach and the SLAs that fit. Call 1-844-626-4TEM (4836).